The rise of the AI First contact center

The rise of the AI First contact center

The rise of the AI First contact centerMarius Visser
Published on: 29/04/2025

This post talks about the AI First contact center, what it is, and how it benefits comanies and contact center agents alike

AI in Business
contact centers: beginning of the end?

contact centers: beginning of the end?

contact centers: beginning of the end?Marius Visser
Published on: 05/04/2025

Is this the beginning of the end of the call center as we know it?

AI in Business
The new wave will be a movement

The new wave will be a movement

The new wave will be a movementMarius Visser
Published on: 03/03/2025

The next wave will be a new movement that will change everything.

AI in Business
2025 AI Landscape

2025 AI Landscape

2025 AI LandscapeMarius Visser
Published on: 24/02/2025

The AI landscape for the year 2025

AI in Business